Chapter 6 Exam - IT Essentials: PC Hardware and Software (Version 4.1)

Answer	Question
1- Ethernet 2- modem	Which two laptop ports are used primarily for communication and network connectivity? (Choose two.)
Desktop motherboards typically have a standard form factor and are interchangeable while laptop motherboards are proprietary.	What is the major difference between desktop and laptop motherboards?
1- mobility 2- size	Which two characteristics make laptops a better choice than desktop computers? (Choose two.)
PC ExpressCard	Which type of interface do current laptops use to achieve similar expansion capabilities as desktops?
third	Which generation of cell-phone standards was the first to deal with how to send and receive text, photographs, and video?
Select Power Options from within the Control Panel.	Where can a technician change the power schemes on a laptop running Windows XP?
Use a cleaning disc for optical drives.	What is the proper way to clean optical drives?
1- Use a lint-free cotton cloth. 2- Wipe the disc from the center outward.	Which two actions should be performed to clean the surface of CDs and DVDs? (Choose two.)
LCD	Which display technology is most commonly found in modern laptop computers?
1- camera 2- printer 3- scanner	Which three components commonly connect to USB or FireWire ports? (Choose three.)
1- disk drive 2- monitor	Which two devices can be individually configured within Windows XP to power off after the laptop has been idle for a given period of time? (Choose two.)
1- 34mm wide 2- 54mm wide	Refer to the exhibit. Which two form factors are supported by the devices shown in the graphic? (Choose two.)
F8	Refer to the exhibit. A laptop has these graphics on specific keys on the keyboard. Which keywould be used in conjunction with the Fn key to connect a laptop to an external monitor?
RAM	A technician is replacing a laptop SODIMM. With what component is the technician working?
Attach the AC adapter.	A technician has been called in to troubleshoot a laptop that fails to power on. The technician repeatedly pushes the power button without any results. What should the technician do next?
Reset the laptop to the native resolution.	A technician is responding to a helpdesk ticket for a laptop that has a distorted image of the Windows desktop. What is one possible solution?
Battery	Which component should be removed before cleaning a laptop?
1- What software has been installed? 2- How would you describe the problem you are experiencing?	Which two questions that a technician can ask during the troubleshooting process are considered open-ended? (Choose two.)
USB	Refer to the exhibit. Which laptop component port is circled?
Bluetooth	Refer to the exhibit. Which type of connection is indicated when a laptop LED is illuminatedwith the symbol that is shown?