Chapter 7 Exam - IT Essentials: PC Hardware and Software (Version 4.1)

Answer	Question
electrophotographic	Which technology is used by laser printers?
drum	Which laser printer component is a metal cylinder that is coated with a light-sensitive insulating material?
firmware	Which software, embedded in a printer, controls how the printer operates and can be upgraded?
Optical Character Recognition	Which software converts scanned pages into text?
website for scanner manufacturer	What is the best source for a Windows-compatible scanner driver?
print example.txt	Which Windows XP command sends a file named example.txt to the default printer?
inkjet	Which printer technology is used in low-cost, photo-quality printers?
the use of Ethernet or wireless	What is typical of a network printer installation?
Send the print job again. If that fails to work, turn the printer off and back on, then resend the print job. If the problem still exists, reinstall or upgrade the print driver.	Instead of the document that was expected, a printer is printing unusual characters. What should be the next steps in solving this printer problem?
damage to the UPS	What problem might be encountered if a laser printer is plugged into a UPS?
1- Paper Type 2- Print Quality	Refer to the exhibit. Which two printer configuration settings should be modified when changing from standard paper to photo paper? (Choose two.)
1- USB 2- FireWire	Which two interface types can supply power to a scanner or printer? (Choose two.)
Remove power to the printer.	What is the recommended first step in performing printer maintenance?
removing impurities collected on internal components	Which routine maintenance procedure can extend the life of a printer?
1- rebooting the computer 2- restarting the print spooler	Which two methods can restart a stopped print service? (Choose two.)
Identify the symptoms.	What is the first step in troubleshooting a printing problem?
moving parts	What is a feature that causes printers to require higher levels of maintenance than other electrical devices require?
1- internal leaks 2- reduced life of the printer	What are two possible negative results from refilling ink cartridges on a printer? (Choose two.)
1- wiping the glass with cloth 2- removing the glass during cleaning	What are two recommended procedures for proper scanner care and maintenance? (Choose two.)
drum	A museum possesses several old paintings that the curators wish to reproduce and sell in the museum gift shop. Which type of scanner can be used to produce the highest-quality reproduction?